Affordable IT Solutions for SMBs: Key Products & Our ROI Summary

1. Managed IT Services (Fully Outsourced IT Support)

 

✅ What It Is: Proactive monitoring, cybersecurity, helpdesk, and IT infrastructure management.
✅ Benefits for SMBs:

• Cost Savings: Avoid hiring a full time IT team (save $80K–$150K/year in salaries).

• Reduced Downtime: 24/7 monitoring prevents costly outages.

• Predictable Pricing: Fixed monthly fee (no surprise bills)

 

✅ ROI: Businesses save 30–50% vs in-house IT costs while improving security & efficiency.

 

2. Cybersecurity & Compliance

 

✅ What It Is: Endpoint protection, firewall management, phishing training and compliance (ISO 27001, Essential 8).
✅ Benefits for SMBs:

• Prevent Breaches: Avoid $50K–$250K+ ransomware/data breach costs.

• Meet Regulations: Essential for healthcare, legal and finance businesses.

• Employee Training: Reduces human error (The cause of 90% of breaches)

 

✅ ROI: $5–$10K/month in risk mitigation vs. potential breach losses.

 

3. Cloud Migration & Management

 

✅ What It Is: Secure Azure/Google Cloud setup, backup and optimization.
✅ Benefits for SMBs:

• Cut Hardware Costs: No upfront server investments ($10K–$50K saved).

• Scalability: Pay only for what you use.

• Disaster Recovery: Automatic backups ensure business continuity.

 

✅ ROI: 40–60% cheaper than on-premise infrastructure long-term.

 

4. Business VoIP & Unified Comms

 

✅ What It Is: Cloud phone systems with call routing, video conferencing, and CRM integration.
✅ Benefits for SMBs:

• Reduce Telco Bills: 30–50% savings vs. traditional landlines.

• Remote Work Ready: Seamless team collaboration.

• Professional Image: Auto-attendants, call analytics and voicemail-to-email.

 

✅ ROI: $200–$1,000+/month saved per business.

 

5. Microsoft 365 Optimization

 

✅ What It Is: Secure setup, training, and automation for Teams, SharePoint, and Power BI.
✅ Benefits for SMBs:

• Boost Productivity: Automate workflows (save 5–15 hours/week).

• Enhanced Security: Advanced threat protection included.

• Centralized Data: Easy file sharing and compliance.

 

✅ ROI: $500–$2K/month in efficiency gains.

 

Why Partner with Mergenia AI?

✔ Australian-based IT experts (no offshore delays).
✔ Flat-fee pricing (no hidden costs).
✔ Proven track record with 100+ SMB clients.

 

Ideal for: Healthcare, Accounting, Legal, Retail, and Professional Services businesses with 5–500 employees.

 

Next Steps:
📞 Let’s discuss which solutions fit your needs — We’ll handle the rest!